News

Delivery Ticket Message from Shelby Energy Company

Shelby Energy Propane Customers take note:

During this pandemic our LP gas drivers were instructed to NOT LEAVE delivery tickets after propane fill ups. They have decided to continue this procedure from this point further. All delivery tickets will continue to be mailed to customers.

Even after the COVID protocol ends, Shelby Energy LP gas drivers will NO LONGER leave delivery tickets after propane fill ups. All delivery tickets will be mailed.

Need propane or have any questions please give us a call at 217-774-2311.

COVID-19 Update ...

Operational Update 3_01_2021

Our lobby is open ... hours are, Monday - Friday, 7am - 4pm. Need anything or have questions, call us at 217-774-3986.

 

Operational Update 2_22_2021

All employees will begin returning to the office this week ... The lobby will be back open on March 1. Office hours are Monday - Friday, 7am to 4pm.

• The DRIVE THROUGH WILL REMAIN OPEN and both drop boxes will be available

Drive-up window is open

As a convenience to our members, the cooperative added a drive-up payment window and it is now open during business hours (Monday - Friday, 7am - 4pm). On holidays, weekends, and after-hours there is a drop box payment slot just to the right of the drive-thru window.

(AT THIS TIME OUR LOBBY IS CURRENTLY CLOSED)

Shelby Energy Company's Lobby now open ...

We are happy to announce that Shelby Energy Company's lobby is open again and we are following CDC guidelines. For those who wish to continue to pay using the payment box just outside our door can but we welcome you back inside to make payments.

Office hours are 7am - 4pm, Monday - Friday. Call us with any questions about LP gas, Generac generators, or bulk oil supplies for your home, farm, or business, 217-774-2311.

Lobby now open

We would like to remind our members that the cooperative's lobby is now open and we are following CDC guidelines. We are happy to have the lobby open again. If you have any questions please give us a call at 217-774-3986.

The drive-through window is not quite ready yet, but there is a convenient slot (as red arrows indicate) for making payments.

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